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Logan1412:DVD Order never delivered

24 Aug

Company information:
TVPast.COM / ABC Productions
1412 Parkwood Dr
Carrollton, Texas
United States
TVPAST.COM

I have been ripped off recently. Order is 2 months old placed on TVPAST.COM, PAYPAL payment went to ABC Productions and their website says getitnowdvd.com. They answered my first call acting surprised and said my order was being shipped, a week later they answered my call but told me to call back as their computer was down. Now phone is not answerred and voicemail box is full. They also do not respond to emails to any of the email address and unfortunantly for me PAYPAL was they can do nothing as it is past their cutoff period. BE WARE…

 
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Posted in TVPast.COM

 

Minipoo:Scam artist

24 Aug

Company information:
Steve’s Blinds and Wallpaper
Minnesota
United States

BUYERS BEWARE!!! DO NOT ORDER FROM STEVE’S BLINDS AND WALLPAPER EVER!!!
I had recently found some border paper that I liked and decided to order it online versus in the store I found it at in an effort to save some money. When I got the paper, it was a completely different color. The product in the store was more blue and the paper I received was more green. All information was the same. When I called to send it back I quickly understood “it was too good to be true”. Here is how they would RIP YOU OFF! The border paper was 3 rolls @ $20.44 for a total of $61.31 I was told that there would be 30% restocking fee AND a $10 shipping fee so they would refund me $28.39!!! I bet he makes money hand over fist at that rate of ripping people off! You charge me $61.31, send me some crap that is nothing like the appearance on the site, or as I previously have seen, get back some product, and keep more than half of my money!!! Scam artist! No wonder you charge a 30% restocking fee and charge a ridiculous shipping fee on returns…that’s obviously how you make your money! People order products and you send out crap and keep their money! Receipt C195695

 
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Posted in Steve's Blinds and Wallpaper

 

qwsp:Billing but No Shipping

24 Aug

Company information:
Toyglobe.com
United States

Very suspicious website should tip you off; no 800 number, no clear indication of physical domicile, etc.
They will basically charge your card and then file your order for future reference. It was only after I disputed the billing item with MC that they sent out the order backdating it to when it should have been sent. This is the only web rip-off I have ever personally come across. The bright side of this episode is that while I had been planning on starting a collection of superhero collectibles which could have eventually required investing thousands of dollars, this harrowing experience with Toyglobe convinced me to give up the idea and now I’m much better off in the long run. Thanks Toyglobe!
Remember to dispute the item with your credit card company if you run into problems like this (1st time I had to do it and probably the last by avoiding outfits like this Toyglobe).

 
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Posted in Toyglobe.com

 

Claree:Refund of $18.00

27 May

Company information:
MyJaBil.com
26785 Fremont Drive
Zimmerman, Minnesota
United States
Phone: 612-919-6917

On April 30, 2010 I wanted to check a legal question and MyJaBil.com seemed to be one that could fit the bill. I wrote out the question, put my credit card number on it and expected a REPLY in my e-mail address. To date, I have received nothing.

I WANT MY MONEY BACK! There wasn’t a phone number for this place and I have had a horrible time trying to get into a complaint form. The bank told me I should try this route first, they cancelled my credit card but said that the $18.00 would go on my new one.

 
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Posted in MyJaBil.com

 

Salisio:I will never buy from C&B again after the way they treated me on the phone

26 May

Company information:
Crate and Barrel
United States
crateandbarrel.com

I ordered a desk online. It was on back order so it would be delivered a couple months later. They delivered it several weeks after they took payment. They scheduled a delivery time and arrived several hours early, then ran out the door. I opened the box and immediately saw that the desk was cracked in several places. I called the delivery guys, no answer. I called C&B and they would not ask the delivery guys, who had just left, to come back and pick it up. They would not accommodate my schedule at all to come pick it up and said a new delivery was many weeks away. They said they would call me back with a pick up and delivery date. That was two weeks ago. After the way they treated me on the phone and the runaround they gave me I will never buy from C&B again.

 
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Posted in Crate and Barrel

 

gccradioscience:Unauthorized Withdrawal For Membership Renewals

24 May

Company information:
Heartland America
United States

I have ordered from them before, the product worked okay, but the product is now defective. But when I was shopping somewhere else, I found out that the company took money out without my permission for membership renewal. They did not even send me an email telling me that my membership was due please renew or cancel, no, they took it out and overdrew my bank account. I had to wait about 4 days to put it back in and cancel the membership, which I don’t even need anymore since they did not leave my bank account alone. I would of trusted them, but they do things that I do not agree with such as sending things that wear out easily and go into your bank account without your permission. So buyer or newbie beware of this company if you are planning on saving money by getting their membership. Plus the membership is only recommended for frequent shoppers, once you sign up for it and the year has passed be prepared for them to withdraw $40.00 from your bank or credit card without an email
saying they were going to take money out even when you do not have money in there in the first place. If you order once, don’t get the membership!

 
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Posted in Heartland America

 

Deb W.:Charged, no shoes, no refund

24 May

Company information:
ComfortshoesNY.com
United States

I ordered shoes back in early March. They kept telling me 2 more weeks, two more weeks, etc. I finally cancelled the order in April. They e-mailed confirmation of the cancellation and reported a refund would show up on my card. There has been no refund and they will not respond to any subsequent e-mails inquiring about the refund status. NO PHONE SHOULD HAVE BEEN MY FIRST CLUE!

This business is completely fraudulent and has ripped me off and apparently others. They need to be reported to any and all online sites that warn the public about scams. I have contacted the BBB and will be contacting the legal athorities to prompt and investigation of their business practices.

I will post a retraction if you refund my money! Order # 28792
Otherwise, expect there to be warnings posted online to : Stay clear of this BS site!

 
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Posted in Charged, no refund, no shoes

 

bobdagooch:

24 May

Company information:
shoponspot
United States
shoponspot.com

I placed on order with shoponspot.com on April 14th, 2010. I received payment confirmation via email from paypal which listed the items I ordered and the name of shoponspot’s owner Ashwin Kalbhor, and an email copy of a paid invoice from shoponspot. As of today (May 23rd, 2010) I have not received my order or any form of communication from shoponspot. I have opened multiple help tickets with shoponspot’s on line support system and sent email to shoponspot. I included my order number and a copy of the paypal payment confirmation in every communication I have sent to shoponspot. I would advise anyone that they avoid ordering from shoponspot.

shoponspot.com / Ashwin Kalbhor
 
1 Comment

Posted in shoponspot.com

 

David J. Franco:Was taken for $2,000.00

24 May

Company information:
KJMM Enterprises
Not sure
Not sure, Colorado
United States
Phone: Had number but was disconnected

While recuperating from a car accident in a Veteran’s Hospital I received an e-mail from KJMM enterprises. I made a phone appointment where I spoke to two different representatives from KJMM enterprises, claiming they were selling search engines. There were several stages ranging from $300.00 to $1400.00 according to how much return you were supposedly going to receive.

Of course the more you invested the more return you were supposedly going to receive and the more more invested the sooner your investment would pay off. After I returned from my hospital stay I was contacted once again from another representative from KJMM who claimed that I had over $1300.00 in my account but in order to get this money I had to send another $500.00. Needless to say I never saw this money and that is when the number I was given and the person I was told to ask for never answered my messages.

In fact when I began calling and calling and calling again all I got was an answering machine which is now disconnected. I do remember one representative who was supposedly one of the higher ups in the Company and his name was Anthony Thierry. That was the name that was given me anyway.

This was about 2 years ago but this was one scam that cost me quite a lot and I received nothing but lies from these people. If by chance I hear this name again I will be in touch with this person find out where he lives and deal with him personally.

 
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Posted in KJMM Enterprises

 

Pristomar:We are very sorry we ever joined them

15 May

Company information:
DirectBuy
United States
directbuy.com

Unless you are doing a HUGE reno in your house, well it’s just no worth it! We are coming up on our 10 year mark, and well, we have not now buy back in if we wish to stay on!!! Of coarse it’s at a reduced rate of $2614.50, it is originally $5999.00 at present, and the new annual fee after the initial 3 years went from $170 to $299!! This is insane, outrageous!! We saw it as a “lifetime” investment, but that is NOT the case!! You can really only save if you do major reno’s, not buying the everyday or household items. We are VERY sorry we ever joined now!!!

 
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Posted in DirectBuy

 

Outoflife:Turns out they typed my zip code wrong

13 May

Company information:
Overstock.com
United States
overstock.com

I ordered an item & noticed right away that the tracking was showing it as being shipped to the wrong state. Brought this to their attention. They did nothing to check into it, just assured me it was a tracking number issue (which it was not). So, I had to wait on this thing to be mailed across the country to the wrong state before they would listen to me & now have to wait another week for them to send a replacement. Turns out they typed my zip code wrong. Had they listened to me & corrected the problem right away, I wouldn’t be waiting almost 20 days for my item.

 
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Posted in Overstock.com

 

openyoureyes2010:fraud

13 May

Company information:
discountanimeusa
lake elisinore, California
United States

discountanimeusa not only is a fraud but I am convience that they hacked and stole my credit informaion and took money. I belive they are somewhere in euro the credit reports came from somewhere in england. I think we need to look more closely at the E-market and laws that say you can sell and market anything with out proper licenseing. I can no longer get onto there site and I’m assuming that there P.O. Box is also invalid in San Diego. My advice would be if you are going to bye online and have never bought from a new website to do some research. I would have loved to look at this information before making the decision to bye. good luck.

 
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Posted in discountanimeusa

 

Clarsone:All I can say is I will never buy from them again

11 May

Company information:
Direct Shopping Network
United States
dsntv.com

I ordered a ring in Sept 2009. It took about 5 weeks to get it. The 14k gold mounting was very thin, the 1.15 of diamonds was more like maybe 50 points. When I returned it Nov 11th, that is when I found out it would be 45 days to get my money back. They also take 10 percent of the purchase price. I shouldn’t get docked money because there product was inferior. On the air they do not tell you any of this. Other shopping channels get your product out in a week and you have your money back if your not satisfied with in a week of mailing it back with their shipping label. So I paid $700 plus shipping to get it. Then I paid more to send it back and insured it. Then I lost $70 for their restocking fee. It is Dec 14th and haven’t gotten my refund. All I can say is I will never buy from them again. I spend alot of money on line, espcially on jewelry. Direct shoppings loss.

 
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Posted in Direct Shopping Network

 

Alivole:They are liars and have fraudulent business practices

11 May

Company information:
Planet Mobility
United States
planetmobility.com

I ordered a automatic door opener from Planet mobility. They were quick to take the $737 out of my checking account, but when I hadn’t rec’d the merchandise several weeks later, I called them. They said they had cancelled the contract with the vendor and would get a new one and send it out. So, I called the vendor of the door, Private Door. They told me the opposite…that they had cancelled the contract due to the fact that PM didn’t pay their bills. I reordered the door from Private door directly. They were great and matched the price. Now, PM won’t refund my money. How dare they even take the money out of my account when they didn’t even have a vendor to fill the order with!!!I have finally filed a grievance with my bank, but still won’t have the money back in time for Christmas, which is a real hardship on me. DO NOT GET ANYTHING FROM PLANET MOBILITY. THEY ARE LIARS AND HAVE FRAUDULENT BUSINESS PRACTICES.

 
1 Comment

Posted in Planet Mobility

 

Stillet:They just steal people’s money

11 May

Company information:
CozyWinters.com
United States
cozywinters.com

I purchased an Outdoor Heated Thermo-Kiity Camper and Thermo Cube and had these products shipped to my parents for their outdoor cat’s use this winter. They set it up for her (how else can we tell if she will use the product), he set her inside it and near the bed, and she would not use it. She jumped out of the bed the couple of times that he set her in it, and at that point, they picked the bed up, took it back inside, and called me. I informed them that the product had to be free of any hair or dirt and they informed me that the cat was barely near it! They were extra particular about it being in BRAND NEW CONDITION and free of hair and dirt so it could be returned. They packaged it back up in the wrapping and sent it back with the RA code that I received. When they informed me that it was shipped back to them, I thought it was a mistake, only to be told by customer service that the RMA results were unsatisfactory. This is absolutely ridiculous! Do you mean to tell me that if I purchased clothing or furniture from your company, that I basically can not try the product on/out before determining if I like it or not? ..because it is an animal, it’s different?? I can fully understand if it is caked with mud and dirt and covered in hair…that is obviously used and not re-sellable. I am very dissatisfied with the poor customer service I received in this matter and the absurd claim that this bed was used. I have ordered several pet items online and in pet stores, and on occassion, have to return the item due to wrong size, etc. (dog bed to be specific) and they did not scrutinize the returned item to such a ridiculous extreme! I filed a complaint with the Better Business Bureau and WILL not purchase from them EVER again. Perhaps they should not carry pet products if they hate animals so much. I can see why companies like theirs stay in business…they just steal people’s money!

 
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Posted in CozyWinters.com

 

Juvalle:I am very disappointed with a recent customer service issue

06 May

Company information:
eCost.com
United States
ecost.com

I have placed several orders with eCost without incident, however I am very disappointed with a recent customer service issue. On my last order approximately 2-3 weeks ago, I signed up for their Platinum Premium membership. I was sold on this during the checkout process and I have a screenshot if anyone is interested in seeing. It stated for $39.99 that there was FREE ground shipping and discounted express shipping, exclusive access to bargain countdown platinum showcase, and exclusive access to platinum outrageous offers (Tuesday/Thursday). There is an add membership button. There is no details button and no restrictions button.

All was well until I tried to order a 19″ LCD TV on 12/01/09. It came up asking for shipping costs. I called customer service and was told that it did not apply to orders over 10 lbs. This was not stated on the banner selling me this a few weeks ago. They told me I received an email with the restrictions which I may have (I haven’t gone back and looked). However, I said this was not stated when I signed up and I would like to cancel it and receive a refund for the membership. I was told they can cancel it, but they can not refund my money as the membership is non-refundable. I asked about the shippng again and they said I received an email with the restriction. I stated that an email with the restrictions after I order it does not do me any good if I can’t get a refund.

I asked for a supervisor and was told they were busy. I asked for any supervisor or management person and after a couple minutes was told they were all busy. I asked to be called by a supervisor. The customer service rep. took down my number, but no call. I am considering disputing the charge for the membership through my credit card company due to the misleading advertisement, but either way I have most likely purchased my last item from eCost. I have recommended a family member to eCost who has also purchased items and I have recommended to other friends. I will stop recommending eCost. A business is only as good as its customer service.

 
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Posted in eCost.com

 

Thinkolle:Does anyone at Best Buy know where i can find some real prices on TVs

06 May

Company information:
Best Buy
United States
bestbuy.com

I am trying to get a new flat screen tv for christmas this year. The local Best Buy seems to be having sales but i cant get a clear read on what the price should be. They seem to be changing all the time. Does anyone at Best Buy know where i can find some real prices on TVs so i can shop them a bit.

 
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Posted in Best Buy

 

Deployer:Item Not Shipped, Credit Card Charged

06 May

Company information:
Botach Tactical
California
United States

I’ve ordered one pair of boots for my upcoming deployment. Shipping was listed as 5-6 days via UPS. There were no indications on the website that the item was not in stock. After one week of waiting and one additional week of unsuccessful attempts to contact customer service, the only response from Botach Tactical was a charge to my credit card in the amount of $104.26 for the boots I’ve never received. I’m less than one week from overseas deployment. With no response from Botach Tactical, I had to buy those boots somewhere else. This company is a joke. I should do my research before I decided to purchase anything from them.

 
1 Comment

Posted in Botach Tactical

 

Tribalis:I would not recommend anyone go through what I have in dealing with this company

06 May

Company information:
Mercantila.com
United States
mercantila.com

Home bar purchased online and received it with cracked granite top. replacement effort is in its5th Month and I was told it would not be replaced before Jan 25, 2010. Correspondence is not answered, totally frustrating to contact them. I will NEVER buy anything from these folks again nor do I receommend anyone go through what I have in dealing with this company.

 
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Posted in Mercantila.com

 

Cansilumme:The product did not work and the cancellation policy and refund policy is bogus

06 May

Company information:
Prosvent
United States
prosvent.com

The product did not work AND the cancellation policy and refund policy is bogus. They state you can respond by email and they will respond. Bogus again. Their claim: “You didn’t call us” Now a supervisior will call. Best to let their State attorney general know how they treat their customers.

 
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Posted in prosvent.com

 
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